#51805: "At almost endgame, after choosing undo game became unstable"
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| # | Status | Votes | Game | Type | Title | Last update |
|---|
Description détaillée
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• Merci de copier-coller le message d'erreur qui s'affiche à l'écran, s'il y a lieu.
Sorry, an unexpected error has occurred...
Unknown and unexpected reward basis to count when automatically resolving card (reference: GS4 30/10 23:33:41)
>> Get me out of here <<
3 players
1 pc w Chrome
1 MacBook Pro w Firefox
And 1 (me) iPad using Chrome
We are unable to end the game; cannot get back in order to quit. -
• Veuillez expliquer ce que vous vouliez faire, ce que vous avez fait et ce qu'il s'est passé
• Quel est votre navigateur ?
Chrome
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• SVP copiez / collez ici le texte affiché en anglais au lieu de votre langue. Si vous disposez d'une capture d'écran du bug (bonne pratique), vous pouvez utiliser le service d'hébergement de votre choix (snipboard.io par exemple) pour la télécharger et en copier/coller le lien ici. Ce texte est-il disponible dans le système de traduction ? Si oui, a-t-il été traduit depuis plus de 24 heures ?
Sorry, an unexpected error has occurred...
Unknown and unexpected reward basis to count when automatically resolving card (reference: GS4 30/10 23:33:41)
>> Get me out of here <<
3 players
1 pc w Chrome
1 MacBook Pro w Firefox
And 1 (me) iPad using Chrome
We are unable to end the game; cannot get back in order to quit. • Quel est votre navigateur ?
Chrome
-
• Merci d'expliquer votre suggestion de manière précise et concise, de façon à ce qu'il soit aussi simple que possible de comprendre ce que vous voulez dire.
Sorry, an unexpected error has occurred...
Unknown and unexpected reward basis to count when automatically resolving card (reference: GS4 30/10 23:33:41)
>> Get me out of here <<
3 players
1 pc w Chrome
1 MacBook Pro w Firefox
And 1 (me) iPad using Chrome
We are unable to end the game; cannot get back in order to quit. • Quel est votre navigateur ?
Chrome
-
• Qu'affichait l'écran lorsque vous avez été bloqué(e) (Un écran vierge ? Une partie de l'interface du jeu ? Un message d'erreur ?)
Sorry, an unexpected error has occurred...
Unknown and unexpected reward basis to count when automatically resolving card (reference: GS4 30/10 23:33:41)
>> Get me out of here <<
3 players
1 pc w Chrome
1 MacBook Pro w Firefox
And 1 (me) iPad using Chrome
We are unable to end the game; cannot get back in order to quit. • Quel est votre navigateur ?
Chrome
-
• Quelle partie des règles n'a pas été respectée par l'adaptation BGA ?
Sorry, an unexpected error has occurred...
Unknown and unexpected reward basis to count when automatically resolving card (reference: GS4 30/10 23:33:41)
>> Get me out of here <<
3 players
1 pc w Chrome
1 MacBook Pro w Firefox
And 1 (me) iPad using Chrome
We are unable to end the game; cannot get back in order to quit. -
• La violation de règle est-elle visible dans le replay de la partie ? Si oui, à quel numéro de coup ?
• Quel est votre navigateur ?
Chrome
-
• Quelle action de jeu vouliez-vous faire ?
Sorry, an unexpected error has occurred...
Unknown and unexpected reward basis to count when automatically resolving card (reference: GS4 30/10 23:33:41)
>> Get me out of here <<
3 players
1 pc w Chrome
1 MacBook Pro w Firefox
And 1 (me) iPad using Chrome
We are unable to end the game; cannot get back in order to quit. -
• Qu'avez-vous essayé de faire pour déclencher cette action de jeu ?
-
• Que s'est-il passé lorsque vous avez essayé de faire cela (message d'erreur, message dans la barre d'état du jeu...) ?
• Quel est votre navigateur ?
Chrome
-
• À quelle étape de la partie le problème est-il apparu ? Quelles instructions le jeu affichait-il ?
Sorry, an unexpected error has occurred...
Unknown and unexpected reward basis to count when automatically resolving card (reference: GS4 30/10 23:33:41)
>> Get me out of here <<
3 players
1 pc w Chrome
1 MacBook Pro w Firefox
And 1 (me) iPad using Chrome
We are unable to end the game; cannot get back in order to quit. -
• Que s'est-il passé lorsque vous avez essayé de faire cette action de jeu (message d'erreur, message dans la barre d'état du jeu...) ?
• Quel est votre navigateur ?
Chrome
-
• Veuillez décrire le problème d'affichage. Si vous disposez d'une capture d'écran du bug (bonne pratique), vous pouvez utiliser le service d'hébergement de votre choix (snipboard.io par exemple) pour la télécharger et en copier/coller le lien ici.
Sorry, an unexpected error has occurred...
Unknown and unexpected reward basis to count when automatically resolving card (reference: GS4 30/10 23:33:41)
>> Get me out of here <<
3 players
1 pc w Chrome
1 MacBook Pro w Firefox
And 1 (me) iPad using Chrome
We are unable to end the game; cannot get back in order to quit. • Quel est votre navigateur ?
Chrome
-
• SVP copiez / collez ici le texte affiché en anglais au lieu de votre langue. Si vous disposez d'une capture d'écran du bug (bonne pratique), vous pouvez utiliser le service d'hébergement de votre choix (snipboard.io par exemple) pour la télécharger et en copier/coller le lien ici. Ce texte est-il disponible dans le système de traduction ? Si oui, a-t-il été traduit depuis plus de 24 heures ?
Sorry, an unexpected error has occurred...
Unknown and unexpected reward basis to count when automatically resolving card (reference: GS4 30/10 23:33:41)
>> Get me out of here <<
3 players
1 pc w Chrome
1 MacBook Pro w Firefox
And 1 (me) iPad using Chrome
We are unable to end the game; cannot get back in order to quit. • Quel est votre navigateur ?
Chrome
-
• Merci d'expliquer votre suggestion de manière précise et concise, de façon à ce qu'il soit aussi simple que possible de comprendre ce que vous voulez dire.
Sorry, an unexpected error has occurred...
Unknown and unexpected reward basis to count when automatically resolving card (reference: GS4 30/10 23:33:41)
>> Get me out of here <<
3 players
1 pc w Chrome
1 MacBook Pro w Firefox
And 1 (me) iPad using Chrome
We are unable to end the game; cannot get back in order to quit. • Quel est votre navigateur ?
Chrome
Historique du rapport de bug
I can follow the link and see the error message reported - that's an error message that exists in the code but should basically never come up in practice. Unfortunately the error page means that I can't easily look at the gamestate to start figuring out what has caused the error here. I do have ways to try to take a look on the development site though, so I will do this - not right now but I will definitely try within the next 24 hours. Apologies again, as soon as I know what's going on I will update you.
In particular, was there a Laboratory that activates blue cards in that column somewhere? The (very small amount of) additional information I've been able to discover about the error makes me think that was the case, but I would really like some confirmation.
I realise this may be hard to remember and you can't find this information anywhere, but it would greatly help me trying to understand what happened. Thanks.
I've so far been unable to recreate this issue by trying to set up the same scenario in games in the development environment. I've also spent quite a while of tracing through the code, and haven't yet identified a situation where it looks like this could happen. However I do have a potential theory that I will try tomorrow to see if I can get anywhere with - if you are able to confirm to me that it might be relevant.
My question is: did the affected player (KingHrothbeort, it sounds like) also have a card that draws cards (School or University) in that same yellow column? It might sound like a strange question but if so I think it might be key to the root cause of this bug, so I would like to know the answer, one way or another.
Whatever the answer - or even if I don't get one - I will continue looking at this. Unfortunately even if I am able to fix it I don't think I will be able to do anything to rescue your game, but I will still thank you for having drawn my attention to this issue because it will at least mean I can prevent other games in future from reaching this same broken state.
I'll keep you updated, both on this and (hopefully) the fix.
Thank you for your patience - this is now, I believe, finally fixed.
And by that I mean that this issue should not come up again in any future games. But unfortunately, as I pointed out earlier, because the bug had already happened and made your game enter a corrupted state, there is nothing I can do to salvage it. You can (or at least the table creator can, I believe) quit the game from the table page (boardgamearena.com/table?table=212905995) using the "quit game" button below the big "Go to game" one. I see that your game is in "normal mode" so there may be reputation penalties for doing this - if this bothers you please let me know and I will try to ask BGA admins to cancel these.
I thank you all again for bringing this issue to my attention - it was sure to strike another table before too long given the number of games now being played so I am happy to have got it fixed, and I would never have known about the issue had you not raised this bug. (It turned out the Laboratory wasn't important - the issue would arise any time a player uses the Undo facility after a card draw, provided only that - and this was the reason I hadn't seen the issue in testing - there was at least one card to be resolved in between the drawing card and the one during whose resolution the player chooses to undo. That card was a Lab here but the same issue would arise with any card.)
The link you provided leads to this message:
Sorry, an unexpected error has occurred...
BGA service error
(reference: ST 02/11 13:00:00)
>> Get me out of here <<
Not that you should need me to give the link, I got it from the top of this page (below "what is this report all about")
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- Un autre n° de table / n° de coup
- Appuyer sur F5 a-t-il résolu le problème ?
- Le problème est-il apparu plusieurs fois ? À chaque fois ? Aléatoirement ?
- Si vous disposez d'une capture d'écran du bug (bonne pratique), vous pouvez utiliser le service d'hébergement de votre choix (snipboard.io par exemple) pour la télécharger et en copier/coller le lien ici.
